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Transaction Processor UPS/Complex Team- SIG in Louisville, KY at Computershare, Inc

Date Posted: 1/11/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/11/2019

Job Description

We have a fantastic opportunity for someone to shape our business as a Transaction Processor – SIG
A COMPANY TO BE PROUD OF
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 16,000 people around the globe are entrepreneurial and innovative and serve our clients and customers with precision and reliability because they count on us to deliver, every time. 
DIVERSITY IS A STRENGTH
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins our team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected by applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
OUR VALUES
Our key values – Certainty, Ingenuity and Advantage – drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today’s problems to find tomorrow’s solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.
A ROLE YOU WILL LOVE
Transaction Processors within the Special Issuance Group works in a deadline-driven environment where tasks need to be completed timely with high quality and reliability.  There are specific service level standards related to the review and processing of the transactions supported within the Unit.  Failure to complete transactions timely and accurately could result in a financial impact to the organization and/or the client.
Individuals in this role will need to be able to prioritize their daily work to meet the challenging demands and be ready to respond to increased work volumes.  The SEC, Stock Markets, the Depositary Trust Company along with client service level standards will dictate deadlines for completing transactions timely.
Primary Accountabilities
  • Under general supervision some of the key duties are noted as follows:
  • Process and/or review routine and complex data entry transactions along with communicating directly with clients, brokers, or relationship managers within established productivity and quality standards.
  • Research, follow up and resolution of stakeholder inquiries and deficient transactions presented for processing.
  • Ensuring that the required legal documentation and/or client authorization has been obtained prior to processing.
  • Research and resolution any out of balance conditions with the Reconciliation Team.
  • Daily review of information pertaining to processing feedback and procedural updates.
  • Required to work overtime and assist on other functions or departments during peak volumes to assist in meeting our clients service level agreements.
  • Other duties or tasks as assigned by management.
WHAT WE NEED FROM YOU
  • Basic understanding of SEC regulations pertaining to Transfer Agency Services is a big plus.
  • Attention to Detail, specifically for the purposes of Reading Comprehension
  • Good Data Entry skills, and ability to type an average of 45 words per minute.
  • Previous hands on experience in a metrics-driven environment where there were established productivity and quality standards, also a big plus.
  • Keen organizational skills, and ability to multi-task
  • Willing to adhere to compliance-related class testing and certification as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Language Ability
Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization
Mathematical Ability
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the environment is moderate. 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, reach with hands and arms, and use hands to finger, handle, or feel. The employee may occasionally be required to lift up to 10 pounds. The vision requirements include close and distant vision.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. 
Computershare is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
*CB

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