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Senior Systems Engineer in Abbotsford at Computershare, Inc

Date Posted: 11/15/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Abbotsford
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/15/2018

Job Description

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.

Computershare is represented in all major financial markets and has over 16,000 employees worldwide.

The role: 

An operational focused role, within the Oceania Infrastructure Support Team – Foundation Services, reporting to the Foundation Services Team Lead. The role primarily provides BAU operational support to the production environment, with a very specific focus on remediating risk, audit and compliance findings.

The candidate will work closely with the Project and Compliance Team assisting them with remediation actions pertaining to Infrastructure services (i.e. network and server).

Additionally, the role involves interacting with internal customers for day-to-day issues and requests, including resolving service requests and support incidents, expanding on existing solutions or services.

Key Responsibilities (but not limited to:) 

  • Deep understanding of Data Network infrastructure technologies.
  • Provide technical assistance and knowledge to guide Routing, Switching, Security, Load Balancing, Wireless and Cabling and general Data and Telecommunications activities across LAN, WAN, Wireless and DMZ with multiple vendors and clients.
  • Provide analysis to determine the steps necessary to address vulnerability scanning and penetration testing findings from Information Security Teams.
  • Present and implement solutions to items identified as part of findings.
  • Perform requirement elicitation and technical/process documentation and reports.
  • Document current processes and evidence of compliance.
  • Represent infrastructure support and assist the IT compliance team with internal and external audit engagements.
  • Management of day to day tickets related to Infrastructure issues (network, server)
  • Ensure ongoing support of environments through documentation and knowledge sharing.
  • Influencing other members of the Infrastructure Support Team to achieve innovative, efficient and effective delivery of Network and Server services to our internal and external customers.
Key Skills & Experience Required:
  • Understanding of Audit, Risk and Compliance assessments
  • Experience in remediation of issues identified;
  • Understanding of privileged access management and identity management;
  • Ability to do a Current State Analysis
  • Stakeholder Management 

The ideal candidate would have good communication and interpersonal skills, ability to work in large organizations supporting 1000 users, experience managing multiple requests in an internal fast paced IT environment, ability to communicate/ manage stakeholders and the business essential. 


You'll have a strong grounding in support of business-critical production systems. 


We’ll also look to you to bring:

  • Experience and Proven Exposure in the following key areas is a MUST
  • Citrix NetScaler, f5 APM, CISCO, MERU or similar products
  • Crafting, Building, Securing and Supporting Enterprise LAN and WAN solutions
  • Advanced network monitoring and troubleshooting techniques
  • Relevant certifications, such as CCNA/CCNP/CCIE is desirable
  • Working with ITIL aligned processes (Incident, Problem, Change and Release)
  • Working in a large, complex technical environment which supports 70 or more internal network devices
  • Some exposure to Server Technologies is beneficial
The Benefits:

  • Work for a large global corporation with the opportunity for career progression
  • Great discounts and benefits across from a variety of companies and access to our Employee Share Plan
  • A wide variety of internal training courses supported by our Learning and Development team
  • A supportive working environment, with friendly peers and management
  • Easy access public transport, bicycle and walking paths with an onsite Gym, Café and games room, social club. 

For further information about this role, please contact Stefanie Ricardo on 03 9415 5320 or, to apply, please click on the 'Apply' button below and follow the application process.

Computershare may conduct a criminal background check on applicant’s subject to current legislation.

 

Computershare embraces diversity and encourages applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process to demonstrate their ability to meet the inherent requirements of the job. 

 
| CERTAINTY | INGENUITY | ADVANTAGE |