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Senior Risk Manager in Louisville, KY at Computershare, Inc

Date Posted: 12/27/2018

Job Snapshot

Job Description

We have a fantastic opportunity for someone to shape our business as Senior Risk Manager
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 16,000 people around the globe are entrepreneurial and innovative and serve our clients and customers with precision and reliability because they count on us to deliver, every time. 
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins our team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected by applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
Our key values – Certainty, Ingenuity and Advantage – drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today’s problems to find tomorrow’s solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.
The Senior Risk Manager is a senior position within the Computershare Global Information Security and Risk Group reporting to the Regional Head of Risk. The role is responsible for supporting the development, implementation and monitoring of operational risk across the respective region to identify, assess and mitigate any operational risk that arises from inadequate or failed processes, people, systems or external events, whilst maintaining a balance between risk mitigation and efficiency. The role will support the Global Information Security and Risk Group to deliver a consistent, best-in-class service to its global customer base.
Primary Accountabilities
The primary purpose of the role is to lead oversight and monitoring of all respective region activities that have the potential to impact the risk profile. The Senior Operational Risk Consultant will drive the identification, measurement, monitoring and controlling of all risks to ensure that Computershare’s exposure is within the established limits. The specific responsibilities include:
  • To contribute to the development, implementation and management of the Global Risk
  • Framework, risk appetite, policies, procedures and management information requirements covering market, credit and operational risk.
  • To drive a proactive risk culture across the respective region that is infused across the entire organization
  • To drive provision and maintenance of an accurate and reliable risk profile for the respective region, partnering with the Business areas to ensure identification of critical business processes, and to ensure that all key risks are properly identified, assessed, monitored, controlled and reported in a timely fashion. To ensure theming can be undertaken to highlight and drive prioritization of systemic issues both regionally and globally
  • The definition and management of controls and processes and implementation of an internal controls
  • To undertake independent assurance of the adequacy and effectiveness of the respective region’s management of its risks, controls and processes
  • To contribute to the effective governance of the respective region. He/she will take an active role in regional risk committees, offering constructive challenge and helping to support the Committee fulfil its role and responsibilities. Will facilitate and encourage informed and constructive debate and challenge on key risk issues and ensure that management information is provided in an accurate, timely and clear manner, ensuring all activity is undertaken against a background of the agreed risk appetite
  • To lead, drive and embed best practice and pragmatic risk/control management across the respective region’s organization, demonstrating an understanding of the control weaknesses across the respective region, driving remedial action plans to improve business and move towards the agreed risk appetite position.
  • To alert the respective region’s Senior management including the Global Head of Risk immediately of any significant changes to the Operational risk environment, deteriorating exposures and counterparties and evidence of emerging risks
  • Manage the engagement with Internal/External Audit, ensuring consistency of learning and remedial actions. Drive timely resolution of internal and external audit points together with any issues raised by external auditors
  • Ensure reliable data is produced and that measurement/modelling of risks are refined to facilitate more complete analysis/evaluation of risk scenarios
  • Proactively manage, develop and maintain intra group relationships across the Three Lines of Defense to optimize results in areas of common interest
  • To conduct internal and external risk assessments, using standardized methodologies, against Computershare information and business assets including third party suppliers; and providing recommendations in accordance with corporate policies, standards and controls
  • To manage and respond to information security, BCP and risk-related enquiries from Computershare clients and regulators
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Personal Circumstances
As this is a global organization, the Senior Operational Risk Consultant will be required to attend conference call meetings outside of normal respective region office hours and take occasional international business trips.
  • At least 10 years’ experience across all risk types in a management capacity.
  • A successful track record as a risk manager and good knowledge of the operational, financial and regulatory complexities impacting the business from strategic, operational and change perspectives.
  • A broad understanding across credit, market and operational risk.
  • Gravitas and the capability to provide constructive challenge to the business and ensure risks are addressed appropriately.
  • Strong analytical thinking and communication skills including the ability to research and understand complex processes and effectively communicate them to senior management.
  • Demonstrated ability to perform process analysis and experience in designing controls.
  • Experience in leading/delivering risk assessments and scenario analysis.
  • Good stakeholder and relationship management skills.
  • Personal integrity, the ability to lead a small team and take leadership of specific tasks and activities.
  • Self-starter with the ability to deliver under pressure.
  • Strong written and verbal communication skills with the ability to foster a collaborative working relationship with multiple areas and complex business lines.
  • Other duties or tasks as assigned by management.
High school Diploma or equivalent
Language Ability
Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization
Mathematical Ability
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the environment is moderate. 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, reach with hands and arms, and use hands to finger, handle, or feel. The employee may occasionally be required to lift up to 10 pounds. The vision requirements include close and distant vision.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. 
Computershare is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.  


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