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Senior Client Manager in London at Computershare, Inc

Date Posted: 11/2/2018

Job Snapshot

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Job Description

Looking for a career in a share plan management environment? As a  Senior Client Manager, you will be offering the full spectrum of employee plan and administration services, whilst providing a trusted, efficient and effective service to support our clients’ requirements.
What’s involved in the role?
This is a varied and fast-paced role where you will be responsible for maintaining and developing client and business relationships. You will be working as part of a bigger team liaising with a wide range of high profile, high value clients.  
The role will include but not exhaust: 
  • Responsibility for maintaining and developing already existing client relationships
  • Ensuring client satisfaction
  • Assisting the business in meeting sales and revenue goals
  • Managing pricing, billing, contracts, profit and loss standards and costs
  • Managing and limiting risk
  • Being an informal leader
We are looking for someone with fresh ideas to come and put their own stamp on things. Are you up to the challenge?
Who are we looking for?
At Computershare we think your behaviours and attributes are just as important as your knowledge and experience. Here’s what we think a great Senior Client Manager looks like: 
  • You’re creative, proactive and good at problem solving – you can develop creative solutions for existing clients, as well as identify and pursue new opportunities
  • You’re great with people – you’re an approachable team player who can also work independently. You can comfortably network face to face and represent the face of Computershare
  • You’re client driven and good with numbers – you’re a stickler for accuracy, can manage profit and loss and understand the important of relationship building
  • You love a happy customer – you’re comfortable working directly with clients and understand the importance of managing expectations
  • You’re great at getting your point across – you have strong communication and negotiation skills and you can lead a solid presentation
  • You a leader and like to take responsibility
Ideally you will have a background of Share Plan experience; however, if you have a successful history of effectively managing relationships we want to hear from you today!
Why work with us?
At Computershare we are redeveloping one of our main areas of the business. Are you ready for a new challenge and career development opportunities? If you want to be part of a growing organisation in a fun team environment, be responsible for your own projects and manage client relationships. Then you need to apply today!
As a world leader in outsourced financial administration, our employee share plans business allows some of Europe’s largest employers to give staff a chance to own a part of their company. Delivering big uplifts in staff performance and retention, there’s no surprise this popular employee benefit is our largest growth market today.
It’s never been a better time to join us as we go through one of our largest periods of change in recent years. To support this, we’re looking for talented people to join our team as we gear up to meet the challenges and opportunities of our market. You don’t need prior experience in financial administration or financial services to apply.
You will receive in-house training upon starting the job and will be supported fully by your managers and peers.
We’ve got ambitious targets and we’re making great inroads, but we’re only just getting started. If this sounds exciting and if you’d like to be part of a great team, in a great company with great opportunities, apply now.
At Computershare, we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes. As a global organisation, with an increasingly agile workforce, we're happy to consider flexible working arrangements.
All successful candidates will be required to undergo the Computershare Pre-Employment Screening Process before commencing employment. Employment will be subject to satisfactory clearance on background checks including identification, Passport Validation, Finance, Qualification, Employment / Personal referencing and Criminal Record Basic Disclosure checks.
Computershare Investor Services plc is authorised and regulated by the Financial Conduct Authority. Computershare Investor Services plc is registered in England and Wales No 3498808 and the registered office address is: The Pavilions, Bridgwater Road, Bristol, BS13 8AE.


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