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Quality Assurance Analyst II in Littleton, CO at Computershare, Inc

Date Posted: 8/23/2018

Job Snapshot

Job Description

Quality Assurance Analyst II
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 16,000 people around the globe are entrepreneurial and innovative and serve our clients and customers with precision and reliability because they count on us to deliver, every time. 
We are a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for our expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement.  We are proud to say that many of the world’s leading organizations partner with us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
At Computershare we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
Computershare is committed to providing accommodations for candidates with disabilities throughout the recruitment and employment process. If you need any assistance, please let us know and we are happy to help.
Interested in joining our leading brand?  Keep reading below about this position and then click “Apply” to tell us about yourself!
Job Summary
Responsible for test planning, test case writing, and execution of test cases to ensure that developed products meet design specifications and are within total quality management limits and standards. Perform or assist in the testing and installation of products and application systems into environments as required; Advise in the evaluation and solution of highly technical and complex testing functions and features, problems and bugs.
Position Responsibilities and Essential Functions
  • Perform various (Unit, Functional, Regression, Load) and recurring tests from existing test cases, improve test cases. Analyze and recommend improvements based on testing results
  • Completes analysis on business needs and translates use cases into functional, technical, design, system and test requirements
  • Write test cases for one or more components based on requirement specifications
  • Review requirement specifications for testability
  • Write bugs with appropriate documentation to allow engineers to analyze
  • Understand QA methodologies and offers suggestions for improvement
  • Communicate individual test execution status
  • Other duties or tasks as assigned by management
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to work in a collaborative, dynamic team environment and interact at all levels.
  • Solid project management skills, with the ability to multitask and manage multiple tasks with changing priorities in a cross-functional environment
  • Ability to work effectively under very broad direction with minimal supervision
  • Ability to meet deadlines in a fast-paced and challenging environment
  • Excellent organizational, presentation, interpersonal and team building skills
  • Excellent time management and project planning/strategizing skills
  • Strong process and gap analysis skills
  • Strong analytical and problem solving skills
  • Strong leadership and excellent customer service skills
  • Strong verbal and written communication skills
Education and Experience
  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 4 years of demonstrated experience in a technical Quality Assurance Analyst role
  • Experience with interpreting and translating high-level functional or operational requirements documentation to test cases
  • Demonstrated experience implementing service improvement initiatives and communicating effectively with project team and management
  • Experience with process development, with the ability to learn and understand technical concepts in order to interpret, document and formalize procedures
  • Experience with Integrated System testing, QA testing and user acceptance testing
  • Demonstrated experience with MSWord, Excel, Visio, PowerPoint, and MS Project
  • Preferred:
  • In-depth experience with various SDLCs, Waterfall and Agile methodologies (Scrum, Kanban, Hybrid)
  • Experience with SQL and .NET technologies
  • Experience with other Microsoft technologies
  • Experience in the mortgage or legal services industries
Language Ability
Ability to read/analyze/interpret business periodicals/ journals/technical procedures/gov. regulations; write reports/business correspondence/procedure manuals; effectively present information/respond to questions from managers/clients/customers/public.
Mathematical Ability:
Ability to work with mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the environment is moderate.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, reach with hands and arms, and use hands to finger, handle, or feel. The employee may occasionally have reason to lift up to 10 pounds. The vision requirements include close and distant vision.
Computershare is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position.  Incumbents will follow any other instructions and perform any other related duties as may be required by business needs and communicated by their supervisor.


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