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Operational Analyst I in Littleton, CO at Computershare, Inc

Date Posted: 9/28/2018

Job Snapshot

Job Description

Operational Analyst I
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 16,000 people around the globe are entrepreneurial and innovative and serve our clients and customers with precision and reliability because they count on us to deliver, every time. 
We are a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for our expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement.  We are proud to say that many of the world’s leading organizations partner with us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
At Computershare we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
Computershare is committed to providing accommodations for candidates with disabilities throughout the recruitment and employment process. If you need any assistance, please let us know and we are happy to help.
Interested in joining our leading brand?  Keep reading below about this position and then click “Apply” to tell us about yourself!
Job Summary
As an Operational Analyst 1 within SLS’s Analytics group, you’ll be responsible for producing industrial strength reporting using your advanced analytical techniques to provide easily understood insights and recommendations to key decision makers.  The right person will be a skilled presenter and influencer with excellent verbal, written and visual communication skills and the ability to make the complex simple. 
Typically, you’ll be engaged in the following types of projects:
  • Building reports and analyses using SQL, Excel and closing the loop with summary and recommendations using PowerPoint and visual communication tools and methods.
  • Developing and managing production of business unit specific KPIs – Track, scorecard and communicate progress and success.  You’ll be energized by answering the “why” behind movement in metrics.
  • Researching and reporting on ad-hoc business operations and/or client questions.  You’ll participate in the presentation of results to clients and internal partners to gain valuable experience and exposure to senior level colleagues.
  • Running regular reports (month end processes) for clients and internal partners to communicate performance and results
  • Building business requirements to operationalize some of the key reports and analyses you and your colleagues have developed to drive the analytics team to a scalable organization.
We’re looking for a highly organized self-starter who can prioritize among many competing work demands.
Position Responsibilities and Essential Functions
  • Reporting and analysis of results (regular & ad-hoc)
  • Development and communication of business requirements for development
  • Model development and testing
  • Other duties or tasks as assigned by management.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Strong critical thinking skills
  • Detail oriented
  • Expert Excel, PowerPoint
  • Strong SQL skills
  • Proven ability to work effectively at all levels of the organization
  • Excel at visualizing complex data in a manner easily understood by the non-technical
  • Demonstrated talent for systems thinking with the proven ability to work outside the core area of expertise.
  • Proven ability to develop financial and/or operational logistics models
  • Experience with data mining, cleaning and manipulation through use of appropriate software.
Education and Experience
  • 3 years experience in an analytical or technical consulting role – preferably mortgage servicing or financial services related business
  • Bachelor’s degree in Finance, engineering, science, math or related field or 2 additional years’ experience in lieu of a degree
Language Ability
Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization
Mathematical Ability:
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the environment is moderate.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, reach with hands and arms, and use hands to finger, handle, or feel. The employee may occasionally have reason to lift up to 10 pounds. The vision requirements include close and distant vision.
Computershare is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position.  Incumbents will follow any other instructions and perform any other related duties as may be required by business needs and communicated by their supervisor.


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