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Investor Services Officer I (Call Centre Overnight shift) in Hong Kong at Computershare, Inc

Date Posted: 1/14/2019

Job Snapshot

  • Employee Type:
  • Location:
    Hong Kong
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Computershare (ASX: CPU)
Computershare is a leading global financial services company founded in Australia. We employ over 12,000 people across 90 offices around the world. Globally, we provide services in over 21 countries to more than 16,000 clients and their 75 million customers.


Computershare Plan Managers (HK/China) is the largest provider of Employee Share Plan management services in Hong Kong and China and currently counts 190 of the most influential publicly listed companies as clients.We’re looking for a Investor Services Officer I (Call Centre Overnight Shift) to join the team
If you’re looking for a dynamic career that unlocks new opportunities to market a wide range of financial services, Computershare is the place for you. We serve over 850 listed companies in Hong Kong. Our diverse portfolio of financial services cover some unique products in the market including share registration, employee share plans, shareholder identification, and numerous other specialised financial services which offer you the opportunity to expand your network, skills, knowledge and experience both locally and internationally.

Opening doors to support your career. You will be:
  • Supported internally by our global network of processes and technologies
  • Rewarded with an attractive salary package, including access to a generous employee share plan
  • Subsidies for professional development opportunities
Your core responsibilities:
  • Support any call inquiries related to plans during the U.S time zone (follow U.S trading calendar with compensation on Hong Kong Public Holidays)
  • Responsible for administrative work for plans
  • Night shift would be from 3pm - mid-night/9pm - 6am/mid-night to 9am(HK time) on a rotation-based
  • 5 working days per week for fixed overnight shift Monday through Friday
We want to hear from you if you are
  • Minimum 1 year experience in customer service, preferably with knowledge in securities services
  • Customer oriented, good telephone manner and problem solving
  • Good Mandarin with good verbal English
  • Good PC skills
  • Working location: Kowloon Bay

We offer five-day work, competitive salary, Chinese New Year bonus, employee share scheme, birthday leave, volunteer service leave, medical & dental benefits and education sponsorship scheme. 

Diversity​ and Inclusion
Computershare sees diversity as a source of strength. The more different perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base.
We want every person who joins our team, every customer and every supplier to feel welcome. We believe in equality for everyone, regardless of age, ethnicity, gender identity, race, religion, disability or sexual orientation. That applies throughout our company, around the world with no exceptions, regardless of differences.
We hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. For more details about our Diversity and Inclusion Policy, please go to our company website at
Application Procedure
If you want to be part of our leading brand, please apply by clicking on the apply button and following the application process.