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Head of Business Resiliency in Bristol at Computershare, Inc

Date Posted: 1/4/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Bristol
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/4/2019

Job Description

Global Head of Business Resiliency
UK (Bristol) US, Canada
Executive package
Founded in 1978, Computershare employs over 12,000 people across the globe, providing services in over 21 countries to more than 16,000 clients. With a market capitalisation value of over $7 billion, Computershare has a group turnover of over $2 billion per annum. A global market leader in transfer agency and share registration, employee equity plans, proxy solicitation, mortgage/loans services and communications, we also specialise in a range of other diversified financial and governance services and are a trusted partner of the UK Government.
Computershare is renowned for its expertise in data management, high volume transaction processing, payments and communications. Many of the world’s leading organisations use these core competencies to help maximise the value of relationships with their investors, employees, creditors, members and customers.
Our vision is to leverage our global network, specialised technology, local and global financial markets expertise and unsurpassed service levels to keep Computershare at the forefront of the industry. As the perfect partner for organisations seeking consolidated tailored solutions and superior service, we constantly strive to widen the gap in quality between us and our competitors. We have three key values that drive everything we do:
  • Certainty – Count on us to deliver every time
  • Ingenuity – Look beyond today’s problems to find tomorrow’s solutions
  • Advantage – Unlock your competitive advantage
The Global Head of Business Resiliency will provide second line of defence oversight and leadership over all Computershare’s global Business Resiliency, Business Continuity Management and Disaster Recovery planning and management. 
You will be required to lead the Global Business Resiliency Program and provide a clear and consistent leadership of the Global Business Resiliency Program to ensure consistent application of BCM policies and standards globally across all Businesses and Regions.  You will be required to partner with the leadership within Computershare Technical Services to ensure oversight over Technology Resiliency.
Key Responsibilities:
  • To establish a Global Business Resiliency Program across all the businesses and functions of Computershare
  • To lead, drive and embed global best practice, global consistency and pragmatic management of Business Resilience and Continuity through the Business Resiliency Program
  • Work with the various businesses and functions globally to ensure consistency of BCP approach and to identify and address any gaps
  • BCP & DR Governance
  • Stakeholder management – business, customers, Board, Global Risk, Legal & Compliance, Internal Audit etc
  • Work as part of a global team  - strategic thinking, relationship building  and communication.

Required skills:

  • Experience of Operating at Senior and Executive Level
  • Experience of GRC toolsets as used in BCP/DR
  • Experience in a global organisation
  • Senior Risk Management Experience
  • BCP and Business Resiliency Management
  • Knowledge of Financial Markets & Operational Risk understanding in those markets.
  • Risk Concepts and Processes – Risk, Management  Issue Management , Risk and Control Self-Assessment, Change Risk
  • Understanding of Key Risk Indicators and experience of Risk Appetite
  • Understanding of industry best practice ad standards
  • People Management and Leadership
  • Understanding of the Three Lines of Defence.

Essential experience:
English language
10-15 years’ experience across all risk types.  At least 5 years in a senior role covering Business Resiliency and BCP/DR
Previous experience  of driving global business resiliency.
Experience of both building a business resilience function (transformation) and embedding the operation (Business as usual).
Desired experience:
Experience having lead a Resiliency or BCP/DR Program.

At Computershare, we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.  

All employees are offered 25 days holiday, pension scheme, fantastic shareholder incentive plan, subsidised gym membership and a flexible employee benefits scheme.

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