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DSG Assistant - 12 Month FTC in Dublin at Computershare, Inc

Date Posted: 10/18/2018

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Job Description

Role Summary

Operations are responsible for all incoming and outgoing mail. The team also process all main registry work either through Scrip or Workflow. Key processes include DWT, Corporate Actions, Dividend Re-investment, Proxies, Transfers, mandates and address update. The other areas of Operations are Storage, Stationary, Dissenter processing and payments and the production & dispatch of share cert.

The team loosely breaks down between DSG and Shareholder Services, though all team members are expected to work across both areas. DSG is mainly the opening, sorting, batching and scanning of mail and the delivery back into mail providers of post going out. Shareholder Services is primarily the processing of work through Scrip and the maintenance of the various registers.

The primary role will be in the DSG area of Operations. Opening, sorting, batching, scanning & delivery of material. Franking outgoing mail, couriers, dealing with Án Post & Hays DX. Other tasks include cert printing & dispatch and the return of legal documents. In addition, the successful candidate will also assist with some Shareholder Services tasks (Proxies, Scrip, transfers & DWT). Due to the nature of Operations, a high degree of cross training is required and all members of the team receive training across the spectrum of tasks.

Key Responsibilities


•         Opening, sort and deliver incoming mail and courier post accurately

•         Batch, allocate and scan incoming mail

•         Frank and delivery of outgoing mail to the relevant mail provider

•         Tax form processing and auditing

•         Proxy keying & auditing

•         Scrip (DRP) keying and auditing

•         Workflow & EDC scanning

•         Transfer and indemnity processing

•         Share Dealing and Corporate Actions (Dissentors)

•         Archives

•         Stationary

Key Skills and Competencies


›       Excellent account management skills

›       Excellent customer service skills

›       Good organisational, planning and time management skills

›       Attention to detail

›       Strong communication skills and ability to work as part of a team

›       PC literate – Intermediate level of Excel and Word

›       Flexibility

›       An ability to work as part of a team & to contribute

›       Computershare are moving in 2019 to CityWest Business Campus


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