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Client Services Associate - 6 Month Contract in Ermington at Computershare, Inc

Date Posted: 11/29/2018

Job Snapshot

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Job Description

Computershare Communication Services (CCS) is a division within Computershare that are a global provider of integrated communications solutions. Through innovations in communications, we help companies better connect with their customers and stakeholders through print, digital and mobile delivery channels. Across the globe CCS delivers 450 million mail packs, 87 million eCommunications and processes 75 million inbound transactions.

The Role:

This is an exciting 6 Month opportunity to join our dynamic Client Service Team! The team are responsible for the planning, coordination and daily job management of all client-requested communication services!

The successful candidate will be a key contact for a portfolio of clients. They will also be given the opportunity to build fantastic relationships with a range of stakeholders.

This role will be a great way to grow your career under the guidance and leadership of an approachable and supportive team and manager. You will be provided with structured training to help set you up for success!

Key responsibilities include (but not limited to):

  • Building a comprehensive understanding of the client's requirements to create an accurate and detailed job brief
  • Building strong working relationships with internal and external stakeholders in order to deliver timely, high quality solutions to our clients
  • Coordinate and manage client-requested jobs from initiation stage to completion whilst meeting all deadlines set throughout the process
  • Answering inbound site queries and phone calls, and undertaking administrative tasks as required

To ensure your success in this role you will bring:

  • A positive attitude and clear communication style
  • An ability to thrive in a fast paced, deadline driven environment
  • A desire to continuously learn
  • The ability to manage changing priorities and be flexible in your work approach
  • The ability to take accountability of tasks and work both independently and collaboratively within a team
  • Highly developed organisational skills, time management skills and attention to detail

Previous experience in a customer service or client facing role will be highly regarded.

Benefits we offer:

  • A great variety of internal training courses
  • Salary packaging
  • Employee share plan participation
  • Other employee benefits such as discount schemes
  • Approachable management
  • Friendly team culture with optional social club membership

If this sounds like something you may be interested in, apply now by clicking on the link below.

Computershare may conduct a criminal background check on applicants subject to current legislation.

We want every person who joins our team, every customer and every supplier to feel welcome. We see diversity as a source of strength - the more perspectives we have, the better equipped we'll be to meet the demands of our diverse global customer base. We believe in equality for everyone, regardless of age, ethnicity, gender identity, race, religion, disability or sexual orientation. Please go to our website to read our Diversity and Inclusion Policy.